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stones
How can we help you?
Engraving
How do we engrave images into the crystal?
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What crystal shapes and sizes do we offer?
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Can you turn my 2D image into a 3D image?
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Can you engrave a 3D image like a motorcycle?
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Can you turn my company logo into a 3D logo?
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Images
What types of image file formats do you accept?
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How do I upload my photo?
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What if I can't upload my photo to your website?
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Will the background of my photo show up on the crystal?
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Can I include more than the recommended number of figures?
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Are there any photo quality restrictions?
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Can I see a proof before ordering?
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Shipping
How will my order ship?
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When will my order be delivered?
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What are your shipping rates?
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Can I change my shipping address?
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Do you ship to PO Boxes?
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Do you ship to APO addresses?
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Do you ship to Canada?
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Do you ship internationally?
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Are there any restrictions with international shipping?
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Holiday Shipping
Will I receive my order by Valentine's Day?
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Will I receive my order by Mother's Day?
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Will I receive my order by Father's Day?
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Will I receive my order by Christmas?
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Payment
What are my payment options?
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Why was my credit card declined?
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Coupons & Discounts
Do you offer discounts for Military, Firefighters or Police officers?
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Site Security
Do you store my credit card information?
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Is my information safe?
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Other
What are your business hours?
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What if I don't see the answer to my question in your FAQs?
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Text
Can I include text on my crystal?
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What font options are available?
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Is there a text character limit?
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What if my text is longer than 40 characters?
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Can I add a symbol, like a heart, to my text?
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Ordering
How do I order online?
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How long does it take to process my order?
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What if I want a specific layout?
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Can I change my order?
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Can I cancel my order?
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Do you offer rush service?
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How can I know if you received my online order?
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Why didn't I receive an order confirmation?
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What if I have a special request with my order?
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Contact Information

78 McCullough Dr.
UA47285
Phone:
8622365550
Email:
test@gmail.com
Working Days/Hours:
Mon - Fri / 9:00AM - 5:00PM

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